We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Fishing Rod and Reel returns are based upon Manufacture Warranty process.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at aweeks@justfishn.com. Please note that returns will need to be sent to the following address: Just Fish'n, 2930 Paulena Drive, Bristol, VA 24202
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at aweeks@justfishn.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Rods and reels must follow manufacturer warranty process. Please give us a call and we will let you know the warranty for your item(s).
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at aweeks@justfishn.com
